Payments Policy

EveryoneCounts.World Payments allows buyers and sellers to use various payment methods on EveryoneCounts.World, in EveryoneCounts.World's mobile apps, and across other services. EveryoneCounts.World Payments users can pay with and accept payment from credit cards, debit cards, EveryoneCounts.World Gift Card, EveryoneCounts.World Credit, EveryoneCounts.World Coupon, some bank transfer services, PayPal (where available), Apple Pay, Google Pay, and some country-specific instalment payment methods - all in their domestic EveryoneCounts.World Payments currencies. This policy explains all of your rights and obligations when using EveryoneCounts.World Payments.

This policy is a part of our Terms of Use. By using EveryoneCounts.World Payments, you’re agreeing to this policy and our Terms of Use.

1. Accepting These Terms

The EveryoneCounts.World Payments Policy (or the “Policy”) sets out your rights and responsibilities when you use EveryoneCounts Payments on EveryoneCounts' services (we’ll refer to EveryoneCounts.World, EveryoneCounts.World mobile apps, and other services as our “Services”), so please read it carefully. By using EveryoneCounts.World Payments, you’re agreeing to the Policy.

The Policy is a legally binding contract between you and EveryoneCounts.World.

2. Overview

EveryoneCounts.World Payments allows sellers to (a) accept payment by authorized credit and debit card transactions, some bank transfer services, PayPal (where available), transactions using Apple Pay, and transactions using Google Pay, and (b) have those funds credited to a seller’s payment account with EveryoneCounts.World, and (c) have those funds deposited into a seller’s designated bank account. EveryoneCounts.World reserves the right to add or remove payment methods accepted by EveryoneCounts.World Payments in its sole discretion, with notice where required by applicable law.

EveryoneCounts.World Payments is available only to sellers who are at least 18 years old and who register and are approved for a payment account with EveryoneCounts.World. EveryoneCounts.World Payments is currently available to sellers in Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Turkey, United Kingdom, United States and Vietnam.

Sellers may use EveryoneCounts.World Payments only to sell items listed on EveryoneCounts.World Services and agree to ship sold items once a payment transaction is complete and reflected in their payment account. EveryoneCounts reserves the right to terminate a seller’s access to EveryoneCounts Payments if the seller uses EveryoneCounts Payments in any other manner.

Buyers may authorize a payment with any major credit or debit card accepted by EveryoneCounts.World, with EveryoneCounts Gift Cards (when available), EveryoneCounts.World Credits (when available) and EveryoneCounts.World Coupons (when available).

Buyers and Sellers benefit from EveryoneCounts.World having visibility into payments made on EveryoneCounts via EveryoneCounts.World Payments, because it can make the Services easy to use and enables EveryoneCounts to more effectively provide support to sellers or buyers where relevant. It can also help reduce fraud and other misuse of EveryoneCounts.World platform.

3. Third-Party Services

EveryoneCounts.World has engaged third-party service providers to perform many of the services related to payment processing, including card processing, disbursements, currency exchange, identity verification, fraud analysis, taxation, and regulatory compliance.

EveryoneCounts.World partners with Worldpay, PayPal, Adyen, and other licensed payment providers to facilitate card payments, other payments, and the disbursement of funds to sellers. The provider and processing time for your payment will vary by country. If there are insufficient funds in your bank account when our provider processes the payment for your purchase, EveryoneCounts.World reserves the right to contact you directly and to seek payment.

EveryoneCounts.World may share your personal or transactional information with third-party service providers for payment processing.

EveryoneCounts.World Gift Cards, EveryoneCounts.World Credits and EveryoneCounts Coupons are subject to the EveryoneCounts.World Gift Cards, Coupons & Credits Policy

Using a third-party service may also subject you to its terms of service. For example, PayPal is a third-party service provided by PayPal Holdings, Inc. and is subject to the PayPal User Agreement. Apple Pay is a third-party service provided by Apple Inc. and is subject to the Apple Pay Terms and Conditions. Google Pay is a third-party service provided by Google Payment Corp. and is subject to the Google Pay Terms of Service for US users, non-US users, and India residents. Payment methods made available by Klarna are third-party services provided by Klarna Inc. to buyers and are subject to Klarna’s Terms and Conditions and Privacy Notice.

If we receive notice that your shop's content or activity violates a third party's service agreement, we may, at our sole discretion, take action against your account to comply with their policies. Such actions may include canceling a transaction, disabling listings from your shop, suspending or terminating your selling privileges, or removing certain payment methods.

4. EveryoneCounts' Rights and Responsibilities

EveryoneCounts.World Payments functionality may be made available, modified, or discontinued by us at any time without notice and is subject to the limitations in EveryoneCounts.World Terms of Use.

As a security measure, we may impose transaction limits on buyers and sellers. For example, we may impose limits on the value of any transaction, deposit, or adjustment, or on the cumulative value of all transactions, deposits, or adjustments over a period of time. We may also impose limits on the number of transactions per day or over other time periods. We will not be liable to a seller: (a) if we do not proceed with a transaction, deposit, or adjustment that would exceed any limit established by us, or (b) if we permit a buyer to withdraw from a transaction.

EveryoneCounts.World may refuse to provide service to EveryoneCounts.World Payments to anyone, for any reason, at any time.

EveryoneCounts.World reserves the right to decline or refund transactions that we believe to be high risk, fraudulent, in violation of trade sanctions, or otherwise in violation of EveryoneCounts.World Terms of Use.

EveryoneCounts.World maintains records associated with transactions on EveryoneCounts.World Payments does not share any sensitive data, including credit card numbers or bank account information, with any sellers. Sellers will only receive shipping information and limited buyer account information necessary to complete the order. EveryoneCounts' Privacy Policy further explains how EveryoneCounts.World handles user information.

EveryoneCounts.World will send you any relevant notices regarding your use of EveryoneCounts Payments in accordance with our Electronic Communications Policy.

5. Seller Rights and Responsibilities

A. Use of EveryoneCounts Payments 

If you live in a country in which EveryoneCounts.World Payments is available, you are required to sign up for EveryoneCounts.World Payments, except as otherwise determined by EveryoneCounts.World in its sole discretion. Using EveryoneCounts.World Payments will result in your shop accepting payment through authorized credit and debit card transactions, some bank transfer services, PayPal, Apple Pay, and Google Pay. To sign up for EveryoneCounts.World Payments and receive payment for transactions made through EveryoneCounts.World Payments, you must provide all required information and complete all required steps, including, in some markets, verifying your bank account, for compliance purposes. Without this information, EveryoneCounts cannot pay you! You can find instructions about how to upload your bank account information here. If you live in a country in which EveryoneCounts.World Payments is available, and you do not provide EveryoneCounts.World with this information, EveryoneCounts.World may refuse you access to the Services until you do so.

B. Payment Accounts

A payment account allows sellers to track payment amounts, refunds, and fees related to transactions and seller services. Sellers must provide accurate personal information as requested during registration and are responsible for maintaining and updating it as necessary. Sellers will not impersonate any person or use any name they are not legally authorized to use. Sellers authorize us and authorized agents to verify their information (at registration and on occasion when using the Services) by accessing public records and obtaining credit reports on the sellers. EveryoneCounts verifies sellers’ information to safeguard the integrity of the marketplace and reduce the risk of fraud, money laundering, terrorist financing, and violations of trade sanctions.

Payment accounts are only available to individuals who are eligible to be sellers on EveryoneCounts.World Services, and with a valid credit or debit card on file with EveryoneCounts.World, unless they are exempt from this requirement. Sellers with bank accounts in Austria, Germany, or the Netherlands do not need a credit card on file with EveryoneCounts to open a payment account.

C. Disputes

Sellers agree to resolve any disputes directly with a buyer or with the assistance of the dispute management and refund tools available on EveryoneCounts.World, and in accordance with our Contributor Policy and Terms of Use. In the event that a dispute is escalated to EveryoneCounts.World Support Team, EveryoneCounts reserves the right to issue a refund to a buyer and recoup such funds from the seller if a transaction is found to be in violation of EveryoneCounts.World policies.

In the event that a buyer submits a chargeback, EveryoneCounts.World will respond to the credit card networks on behalf of the seller involved in the transaction; the seller agrees to provide any requested information to us within five calendar days of the request. EveryoneCounts.World reserves the right to recoup funds associated with buyer chargebacks from the seller.

D. Communications

We will inform sellers of each transaction or other information pertaining to EveryoneCounts.World Payments using our standard communication procedures (detailed in our Electronic Communications Policy), including by email or through EveryoneCounts.World Messages tool.

E. Refunds

Refunds or adjustments paid by EveryoneCounts.World to buyers for payments made through EveryoneCounts.World Payments may be initiated via the seller's payment account's refund functionality for 180 days after the purchase. The EveryoneCounts.World Payments Platform does not offer refunds after 180 days from the original purchase date. Any such funds paid by EveryoneCounts.World to cover refunds will be deducted from the seller’s payment account balance. If there are insufficient funds to cover the refund amount, the balance will be charged to the seller’s card on file or added to the seller’s payment account. Refunds issued by EveryoneCounts will be in the original form of payment; if that payment method is unavailable, an EveryoneCounts.World credit will be issued.

EveryoneCounts.World reserves the right to refund buyers and recoup such refunded amounts from the seller where the seller has been refused service by EveryoneCounts in accordance with EveryoneCounts' Terms of Use; and/or in circumstances where a seller is under Reserve as detailed in Section 7 (Deposit); and/or in circumstances where the seller has unfulfilled or overdue orders.

Fully refunded transactions may be eligible for cancellation.

F. International Trade Laws 

You agree that your use of EveryoneCounts.World Payments will not involve any countries, entities, individuals, or items prohibited by sanctions, embargoes, regulations, or orders administered by the US Department of the Treasury’s Office of Foreign Assets Control (“OFAC”) or other government agencies. See our Sanctions Policy for more information.

G. Information on Cardholder Charges

Please note that your bank or card provider may charge additional fees (including cross-border fees) for transactions that you make on EveryoneCounts.World. These fees are not charged by EveryoneCounts and are at the discretion of your bank. Please contact your bank for further details.

6. Appointment of EveryoneCounts as Limited Collection Agent for Sellers

Each seller appoints EveryoneCounts.World as its agent for the limited purpose of receiving, holding, and settling payments to the seller. EveryoneCounts.World will settle payments that are actually received by EveryoneCounts.World to each seller, less any amounts owed to EveryoneCounts.World and subject to these Terms. Each seller agrees that a buyer payment received by EveryoneCounts.World, on behalf of the seller, satisfies the buyer's obligations to make payment to the seller, regardless of whether EveryoneCounts.World actually settles such payment to the seller. If EveryoneCounts.World does not settle any such payments as described in these Terms to a seller, such seller will have recourse only against EveryoneCounts.World and not the buyer.

7. Deposits

A. Payment Account

All funds resulting from a completed transaction will be reflected as a balance in a seller’s payment account. Transactions are considered complete at the later of once the payment is approved by EveryoneCounts.World or our fraud analysis service provider. Any refunds, adjustments, or other amounts paid to buyers in connection with purchases, or for funds received since the last payment day, are also applied to the seller’s payment account balance.

Funds displayed in a seller’s payment account balance are eligible for deposit (the “Available Funds”) into a seller’s bank account, subject to any applicable reserve(s) and corresponding reserve limit, hold, or deposit delay, as described in Section B. Reserves; Holds and Delays below, and as otherwise determined by the seller’s bank.

For deposits below designated thresholds in certain markets, a deposit fee will apply. See Section 9 below for details on deposit fees. A deposit minimum also applies to deposits in certain markets. Funds will only be available for deposit if they exceed the applicable deposit minimum.

B. Reserves; Holds and Delays

To protect the security and integrity of our marketplace, the users of EveryoneCounts.World services, and EveryoneCounts.World itself, EveryoneCounts.World may take account-level or transaction-level actions based on risk-based criteria, like the criteria listed below. Some of our decisions about reserves, holds, and delays may be based on criteria that demonstrate a seller’s ability to fulfill orders in a manner consistent with EveryoneCounts.World policies. These criteria are essential to our risk management and to protecting EveryoneCounts.World and our users. EveryoneCounts reserves the right to use a combination of reserves, deposit delays, and holds on your account.

I. Reserves

A Reserve is an amount of money pending settlement as indicated in your payment account. A Reserve will be placed on your account if we believe there may be a high level of financial risk associated with you, your account, your business model, or your transactions.

When a Reserve is applied to your payment account, a percentage of the funds in your payment account balance is held on an ongoing basis and will not be made available for disbursement as Available Funds for a specified period of time. The Reserve percentage applies to amounts from your sales that would otherwise be available for disbursement. The percentage Reserve applied to your account is determined by your risk level and is used to set a threshold for your payment account balance while you are in Reserve (explained in detail below). You’ll be notified by email if a Reserve is applied to your Payment Account. The email you receive notifying you that you are in Reserve will include details of the Reserve, including the Reserve period and the percentage applied to your Payment Account.

  • Threshold Reserve Amount applicable to your Account

  • The threshold reserve amount is the amount of funds you must have in your Payment Account while you’re in Reserve before you’ll have money available to disburse to your bank account (the “Threshold Reserve Amount”). The Threshold Reserve Amount will maintain the percentage Reserve applied to your account. As a result, it may increase and decrease as appropriate to reflect new activity in your payment account, like sales you’ve received, refunds and chargebacks, charges to your payment account where applicable, and Reserve amounts released to you. The Threshold Reserve will also determine the amount of funds available to be disbursed to your bank account as Available Funds and the amount of funds that are pending, because they are still in Reserve. Funds in excess of the Threshold Reserve Amount are available to you for disbursement as described in Section 7A above. Funds below the Threshold Reserve Amount are your Reserved funds and are not available for disbursement until the end of the applicable Reserve period. If your Reserve funds are used to cover any charges and your Reserve funds fall below the Threshold Reserve Amount, funds from subsequent sales will be applied to your Reserve funds to help you meet and maintain your Threshold Reserve Amount. You can view your Threshold Reserve Amount, as well as any Reserved funds and funds available to you for disbursement (Available Funds), in your Payment Account.

Reserve funds will be used to address potential financial risks, such as refunds, chargebacks, claims, or seller fees and charges, when your Available Funds do not sufficiently cover them. Reserve funds that are not used to address refunds, chargebacks, claims, or seller fees, where applicable, will be released to you in full at the end of the corresponding Reserve period on a rolling basis. However, Reserve funds will not be released if, during the Reserve period relating to a particular sale, a buyer raises a case against you, or files a chargeback, and you do not have sufficient funds in your Available Funds to cover a potential refund. EveryoneCounts.World relies on different risk factors (and whether and how these factors have changed over time) to determine whether and how much of a Reserve should be applied to your payment account, including:

  • How long have you been in business on EveryoneCounts.World (including how long since you’ve made your first sale)

  • Details of your sales (including volume and average sales earnings)

  • The extent of any backlog of orders from your shop

  • Availability of shipping tracking information

  • Types of goods you sell (whether they’re ready to ship or made to order)

  • Ratio of cases (disputes) opened by buyers in respect of your sales

  • Suspensions or warnings already received

  • Estimated delivery times; and

  • Shipping status of active orders

Types of Account Reserves:

A fixed reserve is a fixed percentage of your payment account balance at the time a Reserve is placed on your account, and it will be held for a specified period. After that, the same percentage of each of your subsequent sales will be held in Reserve, each for a specified period of time. Reserve funds will be held for such period and, where applicable, will be used to address chargebacks, refunds, and pay seller fees. Reserve funds will be released on a rolling basis after the corresponding Reserve period expires, unless a case is raised against you by a buyer. Any funds above the Threshold Amount of your Reserve will be available to be disbursed as described in Section 7A.

  • For example, your Reserve could be set at 30% and held for a 45-day rolling period – meaning 30% of the funds in your payments account balance on day 1 are Reserved and then released on day 46. If you make a sale on day 2, 30% of the funds from that sale are reserved until day 47, and so on. If you make a sale on day 4, 30% of the funds you receive from that sale are reserved until day 49. If any chargebacks are filed against you, or refunds to buyers are required, or seller fees are charged, and your Available Funds are insufficient to cover such costs, Reserve funds will be used to address those charges. If Reserve funds are used for such purpose(s), such funds will be released to you for disbursement, less such amounts.

A variable reserve is a percentage, determined as appropriate by EveryoneCounts.World risk team, of a seller’s payment account balance (i) delayed prior to being included as part of a seller’s Available Funds for a period of up to 180 days or (ii) deducted from a seller's payment account as a reserve for a period of up to 90 days. A variable reserve may be placed on a seller’s payment account balance in addition to any applicable Fixed Reserve in EveryoneCounts.World sole discretion. Account Reserves are placed on an account on a case-by-case basis, based on the factors listed above and other risk-based criteria, and are reviewed from time to time. EveryoneCounts may deem a seller eligible for a reduction in the percentage or removal of a Reserve due to a change in our risk-assessment of a seller based on the factors listed above, or as a result of a seller’s positive performance, such as a reduction in cases or an improvement in the seller’s fulfillment of orders. EveryoneCounts.World may increase the Reserve percentage held and/or the period for which the Reserve applies based on our re-review of a seller account against the factors listed above, and other risk-based criteria. If we change the terms of a Reserve due to a change in our risk assessment, we’ll notify you of the new terms.

Holds and Delays. In some cases, deposits to a seller's bank account may be temporarily delayed due to an issue with EveryoneCounts.World, its third-party service providers, or the seller’s bank. We’ll do our best to communicate with any affected seller as soon as we can.

Separately, if we believe that a seller's actions may result in buyer disputes, chargebacks, increased risk of fraud, counterfeiting, or other claims, then we may, in addition to any applicable Reserve and in our sole discretion, put a hold or deposit delay on the seller’s payment account balance.

  • A hold may be put on funds associated with a particular transaction if there is a dispute or investigation related to the order, for the shorter of: (a) 180 days after the estimated delivery date, or (b) completion of any investigation regarding the seller’s actions.

  • Deposit delays are defined as the number of days between a sale and the day the net amount from the sale becomes available for deposit, provided the payment has been completed. A deposit delay may range from 0 to 180 days. A deposit delay is applied across all transactions for a seller, and the number of days is reflected in each seller’s payment account.

If EveryoneCounts.World places a hold or deposit delay on a seller’s account, we’ll do our best to communicate with the affected seller as soon as we can.

We always work hard to avoid and minimize any delays. However, please note that EveryoneCounts.World is not obligated to refund any fees or reimburse any expenses due to holds or delayed deposits.

C. Country and Currency Options

Available Funds can only be deposited into bank accounts, in the domestic currency of the account, in the United States, Australia, Canada, the European Union, Hong Kong, Indonesia, Israel, Malaysia, Mexico, Morocco, New Zealand, Norway, Philippines, Singapore, South Africa, Switzerland, Turkey, United Kingdom and Vietnam in the following currencies: US Dollars (USD), Australian Dollars (AUD), Canadian Dollars (CAD), Swiss Francs (CHF), Danish Krone (DKK), Euros (EUR), British Pounds (GBP), Hong Kong Dollars (HKD), Indonesian Rupiah (IDR), Israeli Shekel (ILS), Moroccan Dirham (MAD), Mexican Peso (MXN), Malaysian Ringgit (MYR), New Zealand Dollars (NZD), Norwegian Krone (NOK), Philippine Peso (PHP), Swedish Krona (SEK), Singapore Dollars (SGD), Turkish Lira (TRY), South African Rand (ZAR) and Vietnamese Dong (VND).

D. Scheduled Deposits

EveryoneCounts.World will instruct our payments partners to initiate a monthly deposit of a seller’s Available Funds into the seller’s bank account, with payment made on the first of the month for all fees collected for the prior month. Deposits into a seller’s bank account will generally be credited within three (3) to five (5) business days from the date EveryoneCounts initiates the deposit request. The actual timing of the deposit may depend on how quickly a seller’s bank processes the request.

The Payment Date will fall on the next business day (Monday through Friday, excluding bank holidays) if the scheduled Payment Date falls on a non-business day. If a seller elects to change the frequency of disbursements, the following deposit will be initiated on the next business day if the seller selects daily disbursements, or on the next applicable Monday if the seller selects weekly, biweekly, or monthly disbursements. When a seller either initially provides or later changes their bank account information, the seller must wait at least five (5) calendar days before requesting a deposit into that bank account as a security precaution. The next scheduled deposit after a change to bank account information will occur on the next applicable Payment Date, five (5) calendar days after the date of the requested change.

E. Escheatment

If EveryoneCounts.World cannot settle funds into a seller’s bank account, or the seller is refused service by EveryoneCounts.World under EveryoneCounts.World Terms of Use, the funds will remain with EveryoneCounts.World, and the balance remains available in the seller’s payment account. It is the seller’s sole responsibility to update their bank account information to receive the funds, if applicable. If a seller fails to update the information to claim the funds within a certain period of time, or if EveryoneCounts.World cannot release funds to the seller for compliance reasons, EveryoneCounts.World will escheat the funds to the relevant government authority as required in order to comply with applicable escheatment laws.

8. Recoupment

A. We reserve the right, in our sole discretion, to seek reimbursement from a seller in any of the following circumstances: (a) we provide a refund to a buyer because a seller did not promptly deliver the goods or we otherwise determine, consistent with Section 5 (Seller Rights and Responsibilities), that a refund is warranted in a particular circumstance, (b) we discover erroneous or duplicate transactions related to a seller, (c) we receive a chargeback from a buyer's credit card issuer or reversal of payment for the amount of a buyer's purchase from a seller, or (d) a seller does not act in accordance with EveryoneCounts' policies.

B. We may obtain reimbursement of any amounts owed by a seller to EveryoneCounts by deducting from future payments owed to the seller, reversing any credits to the seller’s payment account balance, charging the seller's card on file, charging the seller’s payment account, or seeking reimbursement from the seller by any other lawful means, including by using third-party collections services. You authorize us to use any or all of the foregoing methods to seek reimbursement. EveryoneCounts may suspend your selling privileges at any time pending payment of your outstanding balance.

9. Payment Processing Fees

A. Overview

EveryoneCounts.World charges a fee (the “Payment Processing Fee”) for processing each transaction through EveryoneCounts.World Payments. The fee amount will be assessed on the gross order amount, including shipping and tax (if applicable). Payment Processing Fees will be reflected in your payment account and will be deducted from the total amount of the payment at the time the payment is considered complete. We reserve the right to modify the Payment Processing Fee at any time. For deposits below designated thresholds in certain markets, a deposit fee will apply, as described in the table below. Deposit fees are deducted from your Available Funds and reflected in your payment account at the time of your scheduled deposit. In the event of any partial or full refunds credited back to a buyer, the Payment Processing Fee and other applicable fees will be recalculated based on the adjusted sale price. The difference between the original Payment Processing Fee and the adjusted Payment Processing Fee will be applied to the refund credited to the seller. Other applicable fees will be refunded to the seller's payment account. Deposit fees will be refunded if the deposit is returned to a seller’s payment account.

B. Fee Amount

Payment Processing Fees vary based on the location of a seller’s bank account. 

C. Listing Currency Conversion Considerations for Sellers

When a seller lists and subsequently sells an item in a currency other than the currency of the seller's payment account, EveryoneCounts.World will settle the associated transaction proceeds in the seller's payment account currency. When such a service is required, EveryoneCounts applies an additional 2.5% currency conversion fee. Calculation rates are updated regularly.

D. Value-Added Tax (VAT)

Depending on your business status and location, EveryoneCounts.World may be required to charge VAT on seller fees accrued each month and remit it to the relevant tax authority. VAT is collected on EveryoneCounts.World Payments processing fees for sellers located in eligible countries, where required. 

E. Browsing Currency Considerations for Buyers

If a buyer purchases from a seller who lists in a currency other than the buyer's browsing currency, EveryoneCounts.World will automatically convert the listing price to the buyer's browsing currency. If a seller chooses to show rounded prices to buyers browsing the site in a currency other than the seller’s listing price, EveryoneCounts will calculate the listing price in the buyer’s browsing currency and round it in accordance with the rounding rules described here. EveryoneCounts will display the rounded price to a buyer in the buyer’s browsing currency. When such a calculation is required, EveryoneCounts applies an additional currency conversion charge. Calculation rates are updated regularly.

F. Interest

In the United States, EveryoneCounts.The world may earn interest (or other compensation) on the balances in our bank accounts due to the timing difference between when we are paid by buyers and when we pay sellers (when our bank account is debited to pay Available Funds in payment accounts to sellers).

10. Reporting Obligations

US

Internal Revenue Service regulations require that we file a Form 1099-K to report unadjusted annual gross sales information for sellers located in the United States or being paid in USD in certain circumstances. Please see this Help article for more details.

To comply with these regulations, sellers who approach 150 (one hundred and fifty) transactions in a calendar year, regardless of sales volume and aggregated across their Shops, will be required to provide taxpayer-identification information to EveryoneCounts.

non-US

EveryoneCounts.World is also required to report tax information to local tax authorities in certain countries outside the US. These reporting obligations are triggered when sellers make sales via EveryoneCounts to buyers in those countries and, in a calendar year, the sales (in the aggregate) exceed the applicable VAT or local tax threshold (which may be based on transactions or sales value).

To comply with these reporting obligations, EveryoneCounts.World requires that you add your taxpayer name and VAT ID to your EveryoneCounts.World shop as you approach the VAT sales threshold or local reportable threshold in the relevant country or countries. You can read more information on how EveryoneCounts.World will notify you that you’re approaching, or have reached, the applicable local threshold, and the countries to which these requirements apply here. Your EveryoneCounts.World selling privileges may be suspended until you provide this information.

11. Termination

Sellers may terminate this contract and their acceptance of EveryoneCounts.World Payments at any time by adjusting the Settings in their EveryoneCounts.World account. EveryoneCounts.World may also terminate or suspend a seller’s use of EveryoneCounts Payments at any time.

Upon termination, any non-disputed Available Funds will be deposited into a seller’s bank account. EveryoneCounts reserves the right, upon termination of access to EveryoneCounts Payments, to set off against any payments to be made to the seller, an amount determined by us to be adequate to cover any anticipated chargebacks, refunds, adjustments, or other amounts that might be paid to buyers in connection with purchases from the seller's payment account for a prospective 180-day period. At the end of the 180-day period following termination, we will disburse to the seller any amount not used to offset chargebacks, refunds, adjustments, or such other amounts paid to buyers, or seek reimbursement from the seller via any of the means authorized in this Policy for any additional amount required to offset chargebacks, refunds, adjustments, or other amounts paid to buyers, as applicable.

Last updated on January 21, 2026